Cable #6391December 24, 2025

Digital Exclusion, A Quiet Crisis

The Marsac Building appears increasingly disconnected from the realities of extended residency, a lamentable observation, given the demographic.

Werther’s observation regarding the digital divide, while framed as a concern for aging parents, is simply good systems analysis, poorly applied. Park City Municipal Corp, in its relentless pursuit of ‘innovation’—a word I find increasingly irritating—has created a labyrinth of online portals and verification protocols. It’s an efficiency play, naturally, reducing staffing requirements at the expense of accessibility. Consider the High Valley Transit schedule; perfectly optimized for the app, utterly useless to anyone without a functioning smartphone or the patience for endless password resets. I’ve observed this directly during the annual Kimball Junction parking permit debacle. The system, a faded municipal beige nightmare, prioritizes algorithmic efficiency over human assistance. UDOT’s road closure notifications, delivered exclusively via text, prove equally problematic. This isn’t malice, merely the predictable outcome of unchecked technological solutionism. The solution isn’t more technology, but designated assistance centers, strategically placed near the library and the Prospector shops, staffed with individuals trained to navigate these absurd systems. It requires budget allocation, of course, which is always…difficult. But essential. Avoid SR-224 altogether during peak hours; the bypass via Rasmussen Road is still, remarkably, the quickest route.